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Buyer claimed unauthorized transaction

I sold digital goods to a person for $27 USD. About a week later I check my emails and the money has been charged back, instantly! I couldn’t believe it. I called PayPal and they told me that it was an unauthorized transaction. The lady on the phone was so tired and demotivated. She didn’t want to help anyone. She said that there is nothing I can do. So I am out of $27 and the person has my digital goods. I get transferred onto someone else who is actually helpful, and after 30 minutes of calling and getting transferred, one of the PayPal staff actually believes me and reverses the charge back.

Don’t ever use PayPal. It is very unsafe and unreliable to use and I am sure this is not the last issue I will have regarding this transaction.

Posted: February 7, 2014 at 5:28 pm


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