This website is a collection of horror stories, news reports and other information addressing problems with Paypal, Inc..

Can’t Close My Account

Writer Wishes To Remain Anonymous

I decided that paypal was a totally awful company for sending and recieving money and i had just recieved an email saying my account access was limited unless i add in credit card details. I dont have a credit card or ever want one so i decided to close my account. I went to close my account but i was told my account access is limited and i cant close my account. So i contacted paypal and said i would like to close my account because it was limited and i will never enter credit card details because i dont have any. I got an automated reply after about 2 days saying “you must follow the steps at the given url. To provide full access to your account. If you do not follow these steps it could lead to your account being closed”.

So i replied and said good close my account now i will not enter the information as i dont have it. I got the same reply again.

Long story short my paypal account is still open and i still get emails monthly saying if i dont enter the information my account will be closed.

Posted: May 9, 2012 at 5:56 am


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