Dispute filed after account was closed

PayPal Warning

While we do not have the resources to verify each and every complaint we receive, we do believe that all reports posted here are true based on our own experience with Paypal and the growing number of corroborating horror stories we receive every day. The main subject of the majority of these horror stories is the following:

Your Paypal account can be frozen at any time, without advance notice, leaving you without your money for months (if not forever), and there isn't much you can do about it.If you would like to submit your own PayPal horror story, we would be more than happy to post it for everyone to read, providing that it is truthful and void of inappropriate language. Please feel free to submit your story by clicking Here

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How Does PayPal Make Money With My Money?

According to the San Francisco Chronicle, there are approx. 100,000 complaints outstanding at PayPal (Are any of these yours?). In many instances disputes can run on for months leaving people frustrated and out of pocket as they are unable to access their accounts. So what happens to the millions of dollars tied up in frozen accounts and disputes? Well, here is a clip from the San Francisco Chronicle that basically sums it up:

U.S. District Judge Jeremy Fogel of San Jose refused to dismiss a lawsuit that seeks class-action status on behalf of thousands of PayPal customers nationwide. A common allegation is that the company brushes off or stalls customer grievances for months and meanwhile freezes the customer's account and pockets the interest (So that's how they make their money!). No wonder they freeze so many accounts!

Good morning,
I write from Italy. I sold 1 musical item to a person, shipping it in Japan, transaction made OUTSIDE EBAY. He paid 830 euros for that. I shipped it and transferred my money from paypal to my credit card and then I withdraw the money in cash. The credit card was a pre-paid one (visa electron) and now it’s expired. Doesn’t exist anymore. Finally I close my paypal account because I was with a 0 balance and I had no claims/disputes opened. All right, paypal closed my account without any issue.
After some days the buyer opened a dispute for “unreceived item”, and paypal wrote an email to me giving me a balance of -830 euros, ALSO IF MY ACCOUNT WAS CLOSED WITHOUT CLAIMS/DISPUTES. I’ve not the account anymore! I think the buyer is trying to fraud me. I’ve got the proof of shipping (receipt) but my account is closed and I can’t contact them about that specific dispute. There’s not the number of PP or dispute because my account is closed and I can’t re-open it. My balance was 0 and the temporary credit card doesn’t exist anymore, paypal can’t take money for now. Finally, the transaction was made OUTSIDE EBAY. My question is: what are my rights? if the buyer win the dispute and I can’t show my receipt (I don’t know WHERE to upload the digital scan of the shipping receipt), will paypal ask and stalk me for the money? they don’t answer to my email, where and to whom do I need to write? how can I re-open my account in order to see the dispute-number and upload the receipt picture?

Similar Complaints

PayPal changed the terms of my DisputeI never received the merchandise I had purchased with PayPal. Disputed the charge which was escalated to a claim. Meanwhile the time limit for initiating a chargeback was running out so I initiated the chargeback....

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Posted: September 26, 2012 at 5:00 pm