Dispute filed after account was closed
I write from Italy. I sold 1 musical item to a person, shipping it in Japan, transaction made OUTSIDE EBAY. He paid 830 euros for that. I shipped it and transferred my money from paypal to my credit card and then I withdraw the money in cash. The credit card was a pre-paid one (visa electron) and now it’s expired. Doesn’t exist anymore. Finally I close my paypal account because I was with a 0 balance and I had no claims/disputes opened. All right, paypal closed my account without any issue.
After some days the buyer opened a dispute for “unreceived item”, and paypal wrote an email to me giving me a balance of -830 euros, ALSO IF MY ACCOUNT WAS CLOSED WITHOUT CLAIMS/DISPUTES. I’ve not the account anymore! I think the buyer is trying to fraud me. I’ve got the proof of shipping (receipt) but my account is closed and I can’t contact them about that specific dispute. There’s not the number of PP or dispute because my account is closed and I can’t re-open it. My balance was 0 and the temporary credit card doesn’t exist anymore, paypal can’t take money for now. Finally, the transaction was made OUTSIDE EBAY. My question is: what are my rights? if the buyer win the dispute and I can’t show my receipt (I don’t know WHERE to upload the digital scan of the shipping receipt), will paypal ask and stalk me for the money? they don’t answer to my email, where and to whom do I need to write? how can I re-open my account in order to see the dispute-number and upload the receipt picture?
PayPal changed the terms of my DisputeI never received the merchandise I had purchased with PayPal. Disputed the charge which was escalated to a claim. Meanwhile the time limit for initiating a chargeback was running out so I initiated the chargeback....
Dispute, chargeback, locked account..what horror!I had a dispute with a buyer and he initiated a chargeback of $750. He won and got the money AND product. Now my PayPal account is locked unless i pay them what they think...
Posted: September 26, 2012 at 5:00 pm