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It is too easy for buyers to scam and get away with it

So I sell an item to a guy. I monitor the transaction and its’ process through the USPS. Suddenly, I get a complaint straight from EBay that the item arrived totally damaged. Now, here’s the funny part. The buyer filed the complaint 11 minutes before the package arrived. He claimed that items in the package (miniatures) we cut by the factory foam packing. Better yet, he wants a full refund, plus the shipping I paid under “Free Shipping”. This guy claims he’s a random collector, but has purchases 1805 miniatures in the last year and sold 404 in the last six months. I can’t wait to see how this resolves….or doesn’t.

Posted: May 15, 2014 at 5:41 pm

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