PayPal Closed My Account!

By Mark 

Thank God I found this site, I thought I was the only one that Paypal were scamming. Sad I know but it's a relief to hear that other people are p'd off with them too.

I started up a new business as a merchant (ie a Premier account). Sales were going way better than I had ever hoped and I had got $17,000 in my account and hundreds of happy customers. Unfortunately 1 (yes only one!) guy was not happy and instead of coming to me, he filed a complaint. I responded to his complaint within 4 hours and gave him a full refund and thought that was the end of the matter but NOOOOOOOOO.

Paypal sent me an email saying my account was now limited and I wouldn't be able to send or receive funds or close my account so I called them and they said "we have received one or more complaints against you". I said about the 1 complaint which I had fully refunded and they said they would look into it (a common phrase you will hear from them!!!!!!)

Well they didn't get back to me, instead I got an email saying that they want to cease my account but that they're gonna keep my money for 180 days in case anyone wants a refund!

Now apart from the obvious damage to my business and reputation, does this not strike anyone as odd???
What the hell did I do wrong? Oops, maybe they don't want me to have my money in there, but they're still happy keeping it for 6 months and pocketing the interest!!!

As far as I'm aware, people can only ask for a refund in the first 60 days so what the hell do they need it for another 120 days for????

What a crock.

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