Furious At PayPal
Writer Wishes To Remain Anonymous
I’m sorry to remain anonnymous, but I’ve got an account with Paypal – and surprisingly – I’ve never had a major problem with it! I have an online chat-pal type friend who works with Paypal. I know this to be a fact for the following reason:
I sell certain home-made products on eBay. I’ve only had to e-mail customer service over one problem – a minor problem with a buyer who was harassing me. (He just couldn’t understand why I wouldn’t sell an item right to him for a price lower than the current bid)
In one of my multiple e-mails, I made a few choice statements about this person. I have been known to have a bit of a cruel sense of humor when it comes to people I don’t like.
Anyway, I’m chatting with my online pal a few months later, and she tells me that she ‘really enjoyed’ my comedic conversation with customer service…
When I asked how she knew about that, she stated that it wasn’t uncommon for the customer service staff to pass around “humorous” or “idiotic” customer letters by forwarding the e-mail to eachother. She had recognized my name, and wanted to tell me how funny I was.
Natrually, I pretended to take the compliment well.. but underneath.. I was furious.
You see.. my friend does not work in customer service.
Who else is reading our sensitive information because it’s “funny”??Similar Complaints
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Posted: May 9, 2012 at 12:35 pm