Honest mistake put halt to business
my partner has a small shop on ebay selling cake toppers which she didn’t realise that using certain images couldn’t be used because of copyrights.
she started this shop because she can’t work because she suffers from depression & this varies from day to day how bad it can be but this year has been even harder as she lost her mum earlier on this year to cancer & now has to watch her father starting with it to.
so when she was receiving warnings about policy breaches she was not really taking it what was happening.
we tried explaining this to ebay in emails, phone calls &on-line chats but they wouldn’t listen so because of this Paypal has now also restricted the account & we have nearly £300 in there which my partner relies on to buy the items she needs continue with her business & to go a see her father
now because of this she’s turning people away who want toppers because they can’t pay with paypal.
in the 2/3 weeks things have been suspended she has turned people who emailed through ebay, that’s not including ones she doesn’t know about & she has also had to turn regular clients down from abroad who only deal through paypal
i’ve tried to contact and talking to paypal & they just said until ebay lift the restriction they can’t do anything.
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Posted: September 7, 2012 at 3:44 pm