This website is a collection of horror stories, news reports and other information addressing problems with Paypal, Inc..

Password Won’t Work

Writer Wishes to Remain Anonymous

PayPal…. Need I say more!

It was more than over 2-1/2 years that I used it on an auction from eBay.

The buyer wanted to pay with PayPal. The item in question was eight dollars. PayPal was supposed to send a money order to my address. A week goes by. Then a month. It started to drag onto over 3 months. I notified PayPal when they were going to send me my money order. All I got was an autoresponse. It then went into 6 months. By this time, I had sent over 15 emails. Nothing.

After 8 months, I was unable to get into my account. My password no longer worked. Send in a request to get a new one. Nothing.

There was a long distance telephone number that is over 1,400 miles away I can call to get a new password. If I spend at least 1/2 hour on the phone, the cost would have been at least $4(+) to get a new password to get into my account. All this to get $8. I can see the amount slowly evaporating just trying to recover what PayPal should have sent me in the first place in order to resolve the issue, also, alot of toll charges were going to add up, and there was no gaurantee that I was going to get anywhere.

After 2-1/2 years, 67 emails, no response from PayPal.

I resigned to the fact fact PayPal is going to keep my lousy $8 of money, and will never, ever, use them anytime soon, or in the near future for any type of service.

Posted: May 9, 2012 at 11:33 am

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