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Paypal account limited but I still don’t know why

Hi I used paypal for years and only had a few bad experiences but then one day to go to sign in and it tells me that my paypal account has been limited. This is what it says: Why is my account access limited?

Your account access has been limited for the following reason(s):

Mar 7, 2012 : When you signed up for your PayPal account, you agreed to our User Agreement and Acceptable Use Policy. Because some of your recent transactions violated this policy, we’ve had to permanently limit your account.

Please remove any references to PayPal from your website.

You’ll be able to withdraw any money in your account 180 days after your last transaction. We’ll email you when it’s ready to be withdrawn.

(Your case ID for this reason is PP-001-692-095-xxx.)

I do not know why it was limited in the first place. Any help you can give me to lift the limitation or to close this account would be greatly appreciated. Thank you

Posted: November 26, 2013 at 7:32 pm

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One thought on “Paypal account limited but I still don’t know why
  1. rose on

    I joined paypal on 13/3/2014 the other day,as I thought.i have had my statement from the bank with numerous paypal payments dating from 21/2/2014 last month starting with a payment for 199.99 pounds*ROBINSONSF who I do not know off and have not ever spent that on my card.there are another 10 items I have not had. so the person who is logged into my account better get the f off cause I am putting a stop to it, and your not getting another penny from my account