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Paypal appeals – return postage

I am fuming!!!! I bought a pair of curtains I thought were measuring 66″ x 90″. When they arrived they only measure 52″ x 90. No good whatsoever.
I contacted the seller, she was very apologetic, I said I could keep the curtains and try and find another pair to attach but still get a refund of the price for the curtains. Or, I can send them back for a full refund of the curtains plus return postage of £4.20 (exact cost). She said she would give me a full refund when she received the curtains back. She refunded me my £15 but no extra for my postage back. I opened a dispute with Paypal and SHE escalated to a full claim. It went in her favor because paypal NEVER give a refund of postage. So I’m £4.20 out of pocket and there is nothing I can do about it!!
If anybody has got any suggestions, I would like to hear them.

Posted: October 24, 2013 at 4:55 pm


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