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PayPal Closed My Account!

By MarkĀ 

Thank God I found this site, I thought I was the only one that Paypal were scamming. Sad I know but it’s a relief to hear that other people are p’d off with them too.

I started up a new business as a merchant (ie a Premier account). Sales were going way better than I had ever hoped and I had got $17,000 in my account and hundreds of happy customers. Unfortunately 1 (yes only one!) guy was not happy and instead of coming to me, he filed a complaint. I responded to his complaint within 4 hours and gave him a full refund and thought that was the end of the matter but NOOOOOOOOO.

Paypal sent me an email saying my account was now limited and I wouldn’t be able to send or receive funds or close my account so I called them and they said “we have received one or more complaints against you”. I said about the 1 complaint which I had fully refunded and they said they would look into it (a common phrase you will hear from them!!!!!!)

Well they didn’t get back to me, instead I got an email saying that they want to cease my account but that they’re gonna keep my money for 180 days in case anyone wants a refund!

Now apart from the obvious damage to my business and reputation, does this not strike anyone as odd???
What the hell did I do wrong? Oops, maybe they don’t want me to have my money in there, but they’re still happy keeping it for 6 months and pocketing the interest!!!

As far as I’m aware, people can only ask for a refund in the first 60 days so what the hell do they need it for another 120 days for????

What a crock.

Posted: May 7, 2012 at 6:00 am

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2 thoughts on “PayPal Closed My Account!
  1. jonathan saravia on

    paypal, cancel my account for selling an old car and pocketed the money for 180 days for free without any errors I make

  2. julieta alpuche on

    I have the same problem and I dont think that is fair, but do you know if is possible to do somthing to have the money back before or just everyone just complaint and thats it?