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Paypal demanded SS#, now account is frozen

The person who ran our business started paypal with their personal ss #. When she left, Paypal demanded a personal ss # to replace it. we are a non-profit corporation and no one was willing to tie their number to the business account. So our account is frozen. When I asked them if they could just stop accepting money on our account, they tried to tell me that was impossible and left me on hold for two hours. After calling back and speaking with other people I finally got the account closed but still need to receive our money that is in the paypal account but paypal has not given us any information on how/when/if ever we will get that money.

Posted: November 20, 2013 at 7:03 pm

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