This website is a collection of horror stories, news reports and other information addressing problems with Paypal, Inc..

Paypal dispute process works against you

When you deal with your bank or credit card company, you are their customer so they are going to want to help you. When you deal with Paypal, the merchant is their customer. That’s a big difference. Problem I had is I cancelled a regular monthly payment with a company and was still charged. I even received an email acknowledging the cancellation. Paypal refused to refund me. There complaint system is set up so that you can’t even make an argument. There was no way to even send them that email!

Posted: December 3, 2014 at 7:30 pm


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