Paypal fail to communicate change to users
This is about Pay Pal’s online payment process. I March of this year PP made a change in there payment process. They changed the way you fund your transaction, giving you some options, which you didn’t have before, that sounds great except they DID NOT COMMUNICATE the change to us users. So that little failure to communicate cost me $246.00 in overdraft fees from my bank, before I realized what was happening.
Now here we are again PP has made a slight change in there payment process and NOT COMMUNICATED IT AGAIN. In September they introduced TURBO PAY and with the click of a mouse it cost me $70 in overdraft fees. Because they took the money out of an account that I do not use, thus no money in it.
The first time I wrote them a long email demanding some action some response, but not an F ing word, this time I have decided that it is tooo expensive to use PP so I am closing all my accounts and will pay some other way that doesn’t F me over
PayPal Policy ChangeWriter Wishes to Remain Anonymous I attempted to send you this reply by e-mail, but your system is set up to prevent customers from being able to send e-mail feedback that relates to any topic...
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Posted: October 19, 2012 at 3:01 pm