This website is a collection of horror stories, news reports and other information addressing problems with Paypal, Inc..

PayPal made a false statement on my account

I purchased an item from Pond5 for $15 but was charged $238.96 directly on my citibank account. The statement reads a charge for Pond5 was deducted directly from my account. Neither have I bought any such item nor does Pond5 have an invoice or record for such a transaction. When contacting Paypal (since there is no such record I cant even request an e-mail (paper trail)) they express that I had a negative balance and so they “bundled” the negative transaction with the purchase and hence the false statement on my account. I expressed that this is unfair and fraudulant (washing money) through my account, since I pay taxes to Paypal and now again pay taxes for en item I never purchased on Pond5. Vivienne the rep on the phone said there was nothing she could do, it was “normal” business practice on Paypals side. I’m astonished…!

Posted: August 9, 2013 at 5:45 pm

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