This website is a collection of horror stories, news reports and other information addressing problems with Paypal, Inc..

PayPal Froze My Account

By Jason


I’ve been using Paypal for years, biggest transaction was 1000, smallest was 2 bucks. Never had a problem. Recently my account went to unverified since I no longer have credit cards, I instead use my Premier Paypal card and have 2 bank accounts linked to the account.

Well recently the account was locked due to suspected fraud. I sent in everything they require, Copies of bank statements, verified all my personal information, the whole nine yards. Spends hours on the phone, hungup when asking for managers. Finally had a rep tell me he had a solution that he would email to me, when I never got the email I called and they said theres nothing they can do.

So I have 40 bucks sitting in my Paypal account that I have no way of gaining access to. Arbitration fees are like 300 bucks from what I see to dispute this. Seems like Paypal thinks they are holding all the cards, I don’t understand how they get away with this..

Thanks for reading

Posted: May 7, 2012 at 5:32 am

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