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Paypal guarantee is bogus

I bought an item with Paypal, price was about US$ 50. The seller did not ship the item until I had complained several times. The item he shipped was a counterfeit. I informed Paypal, sent pictures, provided explanations,… more than 10 emails. After weeks of chase at Paypal, they sent me an email requesting to send proof that it is counterfeit. Proof had to be provided by an independent quality control or verification company, which asks at most US$ 300 for this control. And Paypal states that it will not pay for this third party control, even if the buyer proves he is right. So for small amounts, the paypal guarantee is bogus.

Posted: November 21, 2013 at 6:59 pm

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