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Paypal issued 2 refunds for 1 purchase

A buyer stated that they did not receive their purchase from me on eBay. The purchased was tracked and showed that the Buyer received the item. The buyer then stated that the item was not as described and emailed pictures of the exact same item they purchased from me. This made no sense. The buyer then stated that there was a stain. I indicated that I would refund the buyer if they returned the item. The buyer refused to return the item. Paypal froze the monies, and took it out of my account. A few weeks later, Paypal took the exact same amount of money from my account AGAIN!!!! I emailed the resolution department of Paypal. NO RESPONSE.

Posted: November 6, 2013 at 6:52 pm

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