This website is a collection of horror stories, news reports and other information addressing problems with Paypal, Inc..

PayPal Kept My Money

By David

As you know, the PayPal User Agreement states that PayPal, at its sole discretion, reserves the right to close an account at any time for any reason.  We are writing to inform you that, after a review of your site, and in accordance with PayPal’s Acceptable Use Policy, your account has been closed.

PayPal’s Acceptable Use Policy prohibits the sale of items for mature audiences.  After a review of your site/account, you have either received payments via PayPal, or have PayPal referenced on your site.  Due to the violation of the Acceptable Use Policy your account will be closed and the remaining balance will be sent to you by check.  Please be sure that your account information is accurate, as we cannot be held responsible for checks issued to an incorrect address.  Please allow up to two weeks for delivery.  We do ask that you please remove reference(s) to PayPal from your site.

If you feel that this decision was made in error and that you have not been accepting payments in the mature audience space, please contact us at  This email is intended to be used only by merchants who feel this decision has been made in error, and not for accounts that are in violation.  Accounts that have violated the mature audience policy will not be reinstated.

For a better understanding of our Acceptable Use Policy, please view: =mature

Posted: May 9, 2012 at 5:53 am

Leave a Reply

Your email address will not be published. Required fields are marked *


You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>