I was an ebay buyer & seller for years [nothing big, just personal stuff]. I then began to think recently I would open up a little store on ebay. So I did my homework through ebay and followed their suggested route. I already had a paypal account so that was done. I also had a perfect 100%rating through ebay and I thought through paypal.
I spent hundreds of dollars, not to mention hundreds of hours, getting setup through different suppliers and wholesalers so I would not have to buy, have it shipped to me, and find room to store everything, they did all that for me.
I then began to list my products on ebay. Sure enough I sold my first item a short time later. The money was in my paypal account and I sent it to the supplier who readied the item and sent it to the buyer. Alls well right?
The next morning I received an email from paypal informing me that ALL future funds would be held until either I received a positive feedback rating or they had proof of delivery before releasing the funds.
Before I could call them and inquire wtf was going on I received a notice from ebay that another item had sold and been paid for. So I checked paypal and sure enough there was [ MY?] money. And yes it had a hold on it!!! Interestingly enough THEIR FEE was taken out!!! They got their money, but OH NO, not little ol me. So I called them. Took an enormous amount of time to get to the number to actually talk to a human [At least I think they were hunan?]. They could not or would not understand what I was complaining about. Gave me some song and dance about what I was selling was “DIFFERENT” than what I normally sell…HUH? They agreed that I met THEIR criteria for a non hold of payments to me BUT since it was “DIFFERENT” than what I had been selling they would have to HOLD the funds!! When I explained I could not ship the product, or get the necessary response for them to release the funds because I could not purchase the item without the funds being available to me she said, and I quote: “You will have to FRONT the money yourself”…..REALLY? You want me to buy someone else a present and pay for it with my money?
NO where when I was researching on ebay or my previous dealings with paypal did ANYONE mention ” Oh, by the way, you will have to front the money for the buyer for items you sell to them”.
So today I have done everything I can to get out of any dealings with ebay and paypal. However it isn’t easy. Ebay won’t let you leave for 30 days and since I transferred all the remaining funds to my bank account and returned the “Held” funds and cancelled their orders. I also cancelled every listing and every supplier…all I could do to get away from these crooks!
I also lost a fair amount of money to the suppliers [through NO fault of their own] for subscription fees plus having to call and cancel all of them. What a freeking mess!! Thanks paypal, thanks ebay…NOT!
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Posted: June 6, 2012 at 3:12 pm