PayPal Chargeback Ripoff

By Todd

I sold a pair of Definitive speakers for $535.00 on e-Bay and shipped the speakers via FedEx.  I work for a company that receives a 75% discount with FedEx and for us to receive the discount the signature release must be signed at the time of shipping.  I have shipped over 100 packages (some valued over $3200) using this discount without any problems. 

Anyway, the recipient claims that the package was stolen from his porch and filed a fraud claim with his credit card company.  PayPal immediately refunded the $535.00 to the credit card company and debited the funds from my account, while PayPal allegedly disputed the chargeback with the credit card company. I don't believe that PayPal did a damn thing in my interest!  In fact, they automatically assumed that the recipient was in the right and that I was in the wrong.  PayPal stated, that because the signature release was signed by me, that there was no proof that the recipient received the package, which is total bullshit, and an easy way out for PayPal!! 

The local FedEx manager, where the package was shipped to, had the driver verify, TWICE, that he had indeed delivered the package to the recipients residence!  Now, I happen to believe a reputible multi-million dollar shipping company, when they say that the package was delivered.  I even asked the recipient, twice, if he had filed a police report and he never replied, which leads me to believe that there was some shady business on his side!  The bottom line is that PayPal always takes the side of the buyers and screws the sellers. 

I will NEVER do business with PayPal again!!  Be warned and stay away from PayPal!!!!

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