This website is a collection of horror stories, news reports and other information addressing problems with Paypal, Inc..

We followed PayPal’s guide lines and were still limited

We are an American-owned company in Asia with operations in Cambodia, where we have numerous staff-initiated social service programs, including sponsoring a school and rescuing destitute families when something goes wrong and they can no longer afford to eat. We decided to expand our efforts there by inviting our customers and others to join us through a crowdfunding campaign.

When I constructed our campaign I researched Paypal’s policies. I followed their published guidelines to the letter. Two days ago I received an email with the subject “Final Appeal Denied.” Honestly, I had not appealed anything. The email said that Paypal could not be used for crowdfunding (even though they publish rules about what is allowed). they have limited our account so the only thing we can do is refund the 43,222 that has been donated so far. This has been devastating, but we will find a way to work around it. The crowdfunding website has been supportive and helpful. Their email said that any funds in the account could be accessed in 180 days. These guys are worse than dealing with the IRS.

Posted: September 5, 2014 at 8:16 pm

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