Screaming At PayPal
By Elliot Koh
So, i have used PayPal for nearly 4 year, no problems… That is until now, where i find myself out of pocket and screaming at PayPal. It seems these people are so unprofessional and careless with peoples money !! Who do they think they are ?
I sold an item on eBay and sent it to the buyer (in Denmark). The big mistake i made was not sending it through a traceable method, however i DO have a proof of posting to prove the item was sent. I also checked with the buyer (and also stated clearly in the auction) that unless you cover the cost of sending this item via a traceable method you will have to accept liability for any loss in transit !
So, the item was sent and the seller claimed, only after a few days, that the item was never received ! So i stated that i had proof of posting and said that was your liability – you accepted that risk.
Well in the meantime the buyer contacted PayPal and filed a complaint
An email was sent to me asking for all the information i had on posting and i supplied all the information i had BUT the, and without my knowledge a FULL refund was given to the buyer ! – Did i miss something ?
I gave them proof of posting, i have 20+ verified transaction on PayPal and over 200 positive feedback on eBay which is 100% positive and the buyer has 1 positive feedback on eBay and no PayPal verified feedback ! How can they automatically do this without either further investigation or consideration and most of all without my authorisation !
DISGUSTING ! I am appealing, but with a company like this, i doubt they care!

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You can contact pay pal all you want however they simply could care less about you proof of posting. What it all boils down to is pay pal is always looking for the buyers best interest and fuc%s us sellers over. I’ve had it with pay pal; they’re a bunch of theives!