Seller Screwed By PayPal
By Dave
PayPal screwed me as a seller!
I’m in the UK and I sold a buyer an electronic item delivered via email for £100. A month later the buyer filed a completely false complaint saying they had not received their item and that they had repeatedly tried to contact me and I had not responded. I sent PayPal a fax showing all my evidence for the transaction, including the buyer acknowledging their receipt of the item and that they knew they were buying an electronic item.
After a month of ‘investigation’ PayPal sent me an email saying they had concluded the buyer was due a full refund and took the money from my account. As I had less than £100 in my PP account at the time, they have frozen it and limited my access. All this without any reason given for the decision, no word on what the buyer claimed they had purchased (PP do not cover electronic items so I can only assume the buyer must have lied and said they should have received something tangible) and no word on why my faxed evidence was just disregarded. PayPal have completely screwed me over as a seller! I sold something legitimately and then had the money forcibly taken back from me without reason.
EVERYONE – STAY AWAY FROM PAYPAL!!!!

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