Smart Connect Visa not so smart
I have two paypal accounts. I thought that I canceled the first one, which was attached to my old email address.
I use paypal all the time with my new account, which is attached to my new email address.
Despite being logged into paypal with my current credentials, with my default payment set to come from my Debit Card, they charged my old Connect account that I didn’t even know that I still had. They charged me two late payments for a $4.00 transaction that should have been taken from my debit card. I agreed to pay one late fee, if they closed my account. I paid, and there is still a $35.00 balance showing on my account. When I called customer service I had to speak to 3 different people, one including an Indian woman that I could not understand at all, and two hours of touch tone prompts to not have my issued solved.
Posted: July 25, 2012 at 3:22 pm