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Smart Connect Visa not so smart

I have two paypal accounts. I thought that I canceled the first one, which was attached to my old email address.
I use paypal all the time with my new account, which is attached to my new email address.
Despite being logged into paypal with my current credentials, with my default payment set to come from my Debit Card, they charged my old Connect account that I didn’t even know that I still had. They charged me two late payments for a $4.00 transaction that should have been taken from my debit card. I agreed to pay one late fee, if they closed my account. I paid, and there is still a $35.00 balance showing on my account. When I called customer service I had to speak to 3 different people, one including an Indian woman that I could not understand at all, and two hours of touch tone prompts to not have my issued solved.

Posted: July 25, 2012 at 3:22 pm

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One thought on “Smart Connect Visa not so smart
  1. Jacob on

    When I changed bank accounts that I have attached to my paypal account paypal kept taking money out of my old account that I had very low funds in causing a whole bunch of overdraft charges from my bank that I had to pay. I tried talking to paypal on numerous occasions and everything they told me that they had no record of those transactions taking plane and when I said I have my statements to prove it they were not interested in seeing them. I enden up closing both bank accounts and I am still waiting on closing my paypal account. PayPal said I had to wait 6 months before I was allowed to close my account with them. Luckily I never gave them any of my debit or credit card information so that is one less thing to worry about.