PayPal Gave My Money to a Thief
By Gretchin
I see that most of the complaints are from sellers, let me give you the flip side. I purchased a 3 carat diamond ring on Ebay and paid via Paypal (bankcard). I waited for 2 weeks and finally contacted Ebay and Paypal regarding the ring. When the seller was threatened with reversal charges, he sent the ring and a very nasty email to me. Was I surprised when I opened my $1475 “diamond” ring! I’ve seen better fakes at a carnival. I contacted Paypal and was told that they would remove the moey from the seller’s account as soon as I sent them the appraisal, notarized statement from my neighbor (who was there when I opened it) and filled out their form. 2 hours later I called back and was informed that they do not operate this way and the person who guaranteed a refund was incorrect.
They then proceeded to tell me that I was on my own and to file with the police and the IFCCFBI who have both done absolutely nothing. If anyone knows how to definitely get my cash back and/or prosecute the seller, I would appreciate them posting it.
Why can you file a claim for “item significantly different” if they do not do anything about it? And….you sellers can see that they can take your money, who’s to say the buyer’s getting it? I certainly didn’t.
Posted: May 7, 2012 at 7:10 am
