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I don’t have a tracking number for the delivery (it was for collection only, the ad was clear)

I sold a kitchen on ebay on behalf of my client Buyer paid via paypal The house was due for demolition but the ad was clear about deadline Buyer came to collect and broke the worktop and demanded £650 discount I offered £400 they got very angry and I called my client for more discount She agreed to give their demanded discount While I was on the phone Her husband had a tantrum and started throwing things out of their van causing more damages They left the pile of broken kitchen outside and drove away eBay told me to wait for them to open a case The buyer went quiet, never reply to messages, didn’t answer the phone Two weeks on, with the demolition on hold, I refunded 1/3 of the price, reminded of the deadline but they didn’t reply and never came back to collect the kitchen
78 days after the end of the auction the buyer opened a case via Paypal for item non delivered
2 days later Paypal reversed the full amount from my account My appeal was denied because I don’t have a tracking number for the delivery (it was for collection only, the ad was clear) Paypal sucks and protect criminals I lost the money and the kitchen, couldn’t even offer to the second highest bidder as it was in pieces and no longer worth anything

Posted: October 3, 2014 at 6:07 pm


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