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Unauthorized charges by PayPal

I do not know where to begin since my issues with PAYPAL are so complicated.
In a nutshell, I placed an online order to MICROSOFT STORE only to see that charges were doubled. I IMMEDIATELY contacted GAY from PAYPAL where she GUARANTEED ENTIRE order would be cancelled. I also contacted MICROSOFT REPEATEDLY. I wasted hours and hours being given the runaround only to get nowhere. PAYPAL let ALL charges go thru despite MANY contacts with them regarding double charges that totaled $1470.30, Basically, my ENTIRE family’s holiday budget was TAKEN from me FROM PAYPAL.
This ordeal has been a living hell. I cannot believe that large companies like PAYPAL and MICROSOFT STORE would cheat their customers.
Anyone out there in the same boat: DOCUMENT ALL VERBAL AND WRITTEN CONTACT WITH PAYPAL, CONTACT THE FEDERAL TRADE COMMISSION AND FILE COMPLAINT, FILE COMPLAINT WITH THE BETTER BUSINESS BUREAU, COMMENT ON RIPOFF.COM, COMPLAIN ON CONSUMER AFFAIRS ONLINE SITE, WRITE NUMEROUS LETTERS TO PAYPAL (SINCE THEY REFUSE TO HELP THIS TECHNIQUE MAY NOT HELP CAUSE BUT IT MAY COST PAYPAL MONEY BECAUSE THEY WILL HAVE TO HAVE AN EMPLOYEE READ WHICH TAKES THEIR TIME), CONTACT BANK AND AT LEAST THEY WILL DOCUMENT YOUR PAYPAL ISSUES, WRITE OR CALL CNN, FOX, AND ANY NEWSPAPERS YOU CAN. IF EVERYONE GOES OUT OF THEIR WAY TO COMPLAIN TO ANYBODY AND EVERYBODY THEY CAN, PERHAPS PAYPAL (AND IN MY CASE MICROSOFT STORE) WILL STOP THEIR ILLEGAL, IMMORAL, AND JUST PLAIN WRONG ACTIONS TO THEIR VALUABLE CUSTOMERS.
Do not give up. Even if your situation appears hopeless, you may at least prevent PAYPAL from SCREWING another innocent customer.

Posted: December 9, 2013 at 7:40 pm


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