This website is a collection of horror stories, news reports and other information addressing problems with Paypal, Inc..

Paypal does not accept my proof of delivery

I had sold an item on eBay, posted with recorded delivery with an online tracking service. The buyer then files an unauthorized payment case, so I resolve the case by providing the online tracking. Days later, Royalmail posts online that … Continue reading

PayPal “pending” protocol

PayPal made my life a living hell! Their stupid “pending balance” protocol is applied by default to everyone, regardless of if you are a seller or not. Well, I for one am not a seller; I am a freelancer who … Continue reading

PayPal refuses to stop charging me for cancelled order

Order went through 2 times, vendor cancelled the mistake, paypal won’t accept that and tries to deduct double money for mistake purchase, tried to tell them it was corrected, no money in my account to cover two purchases, they said … Continue reading

This is the story of how fast paypal and ebay can ruin your life

I ran 3 ebay accounts 1999-2010. Self employed for 10 years, employed 3 people, operated office and warehouse. Largest shipping operation in my rural county according to USPS. Had over 10,500 PFB on primary account and nearly 18,000 on other … Continue reading

Buyer claimed unauthorized transaction

I sold digital goods to a person for $27 USD. About a week later I check my emails and the money has been charged back, instantly! I couldn’t believe it. I called PayPal and they told me that it was … Continue reading

PayPal Chargeback horror

I had a payment taken on my website on 10/28/2013 via paypal. Paypal placed the payment on hold for 526.07 for 24 hours then released the funds stating that i could ship the item. I waited an additional two business … Continue reading

Buyers have all the power

I had a horrible experience with a buyer leaving nasty comments, defamed my character, left a very nasty negative response, made fun of where I am from….all of this I explained to several people from eBay, to no avail. I … Continue reading

Was told USPS is too slow for PayPal’s system for me to get refund

I bought a tablet computer from a Chinese company. When it arrived I noticed the screen was scratched. I also noticed the plastic bag for the charger had been opened. When I tried to get it working with my wifi … Continue reading

Stay away from Paypal Merchant Services at all costs

Last year we had client interested in paying us through Paypal. When I tried to sign our business account up with them, they connected it to my personal account. So we couldn’t go ahead with it. Now we have another … Continue reading

Never ever move if you want to keep your Paypal account

I was living in Australia and opened an account there, and for many years used it with no problems. Then I left Australia and moved to another country, but still used my Paypal account. One day they decided to freeze … Continue reading